Cookie Policy

The website is included in the VocaLink family of websites. When someone visits our websites we collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site.

We collect this information in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting our websites. We will not associate any data gathered from this site with any personally identifying information from any source.

If we do want to collect personally identifiable information through our website, we will be up front about this.

Use of cookies on our websites

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Cookie: Google Analytics

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

Some of these cookies are automatically deleted from your computer in 2 years (e.g. the one that records whether you are a new or a returning visitor to our websites). Others are session cookies which are only remembered for the duration of your session at our websites and are deleted automatically when you close your browser.

Click here for an overview of privacy at Google

Cookie: Remarketing

We use Remarketing Cookies to advertise online and make our ads more relevant to you (“Remarketing”). Remarketing cookies may be used by third parties (including Google) to show our ads on websites other than our own.

Both VocaLink and third parties displaying our adverts (including Google) also use Remarketing cookies – both first party (such as Google Analytics) and third party (such as DoubleClick) – to serve more relevant ads to users based on such users’ past visits to our website, whether those users are on our Website or on other websites.

No personal information about you is included in this advert, other than the fact that you have visited a VocaLink page which includes our Remarketing cookies.

Remarketing cookies expire automatically no more than 180 days from the time that the cookie is set or updated.

Click here for an overview of Google Display Advertising

Performance Cookies

These cookies include functionality and profile cookies which allow the website to remember regional settings or choices you make (such as your user name, language or the region you are in) These are also used to remember changes you have made to text size, fonts and other parts of web pages that you can customise for greater accessibility.

These are only placed on your computer when you click on the option to, for example, change language or font size.

These cookies are retained by your computer permanently unless you manually clear them from your browser.

Click here for an overview of Cookies

How to turn off cookies

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, click here.